Frequently Asked Questions
Can I Use These Adjustable Mattresses on an Adjustable Base?
Yes, you can definitely add an adjustable base under your isense Refresh or isense Revive Dual Comfort mattress. The construction of both are made to work together. Not only do they help provide support for your entire body, they help solve the problem of getting your head, shoulders, body, feet, or any combination of those areas in just the right position and elevation. It’s perfect for watching TV, reading your favorite blog, or, through pressure relief, alleviating pressure points that won't go away. These adjustable firmness mattresses combined with an adjustable bed base and our adjustable firmness pillows will give you the ability to adjust your way to higher comfort levels and better sleep quality. You want firmness and options? You are in the right place.
Are your adjustable firmness mattress types comfortable for all sleeping positions?
Our isense Dual Comfort mattresses are perfect for absolutely any sleep position. Back sleepers, stomach sleepers, and side sleepers will find that they can choose their own thickness, as well as individual firmness levels by increasing or decreasing the comfort level of the foam layers in the mattress. Once you have the perfect firmness settings to satisfy your comfort preferences, you will experience pressure point relief and the possibility of relief from back pain due to possible improper spinal alignment and weight. Check out our reviews (especially the ones with 5 stars) that specifically mention how their body felt after switching to our mattress, particularly when they had pressure points that their old bed made worse. Many say their back pain and sleep have improved dramatically by switching to our mattress. The review content speaks for itself.
How long do I have to return my mattress if I am not satisfied?
You can return the mattress at any time during the remaining 135 nights of the 180-night in-home sleep trial period, AFTER the 45-night break-in period has expired. Sleep on the bed for at least 45 consecutive nights and try all of the different firmness levels before you make up your mind. This nearly 6-month in-home trial gives you the best ability to find the firmness level you will love in our adjustable mattresses. Still not happy? While it's rare that we hear it, we understand and are one of the ONLY mattress companies that handle the return pickup and cost of shipping absolutely free. We think those little things are important for our customers, and this guarantee, plus our 10 year warranty, continue to bring more and more customers over to the isense family. Note: The 180-Night Comfort Guarantee only applies to the adjustable mattresses, not the bed bases. Warranties are the same for mattresses and bases.
Does the Refresh or Revive Mattress Sleep Hot?
Sometimes, a bed can get so hot it feels like sleeping on latex. With our special graphite cooling foam comfort layers and strategic airflow designs used in constructing our mattresses, you won't hear, "Sleep's Hot," or ,“Too Much Heat,” complaints couples have with traditional memory foam mattresses. Another reason people love our cooling comfort layers is that the graphite cooling is spread from the head, through the body, and across the legs and feet, providing needed airflow through all zones during all your nighttime movements. Plus, we offer an industry-leading 180-night mattress trial, letting you test out our cooling comfort layer in your own home. Try out our adjustable mattress, and you just might be surprised at how restful your sleep quality is on our beds.
Is Your Adjustable Mattress an Air Mattress?
Our entire company was built on creating an adjustable mattress technology with durability and components that’s not the same as traditional adjustable air chambers (air bed) like Sleep Number. Air mattresses typically leave body impressions in the mattress top, sagging on the side of the bed, and, depending on the mattress type, materials, and construction, can cause significant motion disturbance for your husband, wife, or partner (not to mention the use of loud controls, remotes and pumps). Our adjustable foam mattresses alleviate all of these issues through our unique technology, allowing for true firmness customization for couples. Have more questions about how our adjustable mattresses compare to air beds? Contact our support team on the chatbox in the corner of the website or at the email address email@example.com and someone will get back to you within 24 hours.
What Size of Adjustable Firmness Mattress do you offer?
Our adjustable firmness mattress sizes range from twin xl through California King, with our King and California King mattresses coming in multiple configurations.
- Twin XL
- King (Standard King, Flexhead King and Split King)
- Cal King (Standard California King, Flexhead California King, and Split California King on the Revive models)
Pairing any of the models with the addition of an adjustable bed base creates a truly customizable experience. Couples can adjust the mattress firmness, elevate their head and feet, and even allow their body to enjoy soothing massage features, convenient under-bed lighting, and more, all from the simplicity of our smartphone app. Need to see more? Click Bed Bases in our menu to explore more features of our adjustable beds and find the one that's right for you.